Be able to be notified that there is a new message/chat from the desktop. Example: a colored dot next to the chat and an email stating that you have a new message.
You can see where it says "user has not enabled notification" with a bell with a strike through it, but how do you turn it on?
Past post with this request has "In Progress" that is from June of 2022 which is coming up to 2 years ago!